Getting Started
How to Set Up MFA on safedrop
What is it? Multi-Factor Authentication (MFA) adds an extra layer of protection to user logins. What are my options? You can require MFA using: SMS code TOTP apps (like Google Authenticator) How to enable it: For Admins Go to your safedrop Admin Panel Head to Authentication Settings Under the MFA section, choose one of the following: Off – no MFA required Only for email/password – good if you use Azure or Google login Always enforcFeaturedHow to Send Even More Secure safedrops
Want recipients to create an account before viewing sensitive files? No problem. When sending a safedrop: Click Advanced Options Toggle Require safedrop Account to ON This means: The recipient must create an account They’ll log in and complete MFA Only then can they view your filesFew readersHow to Use Auto-Provisioning
Auto-provisioning lets users join your safedrop team without admin involvement. Here’s how to set it up: Go to the Admin Panel Find the Company Domains section Add one or more email domains (e.g. @yourfirm.com) Now, anyone with a matching email address can sign up and will be added to your default team. You’ll get an email when someone joins They’re free for 2 weeks You can remove them anytime before billing startsFew readersHow to Reset a User’s MFA
Only admins can reset MFA. If a user changes phones or loses access, here’s how to reset it: Go to the User List in your Admin Panel Click the 3 dots next to the user Choose Reset MFA – the user will have to set it up again Or choose Change MFA to turn it on/offFew readers